1. What happens in an emergency?
Is there someone in the office with access to your records, or are you stuck looking for another office to take care of you? Can you call any day when you have a question?
2. What about parking?
Free, convenient parking may seem like a given, until you have to walk a mile or plug a meter, or be late for your appointment because you could not find a spot.
3. What hours are they open?
We never know what twists and turns our schedules might take. Wouldn’t it be nice to have an office that is open every day (even Sunday) and every weekday evening in case that is when you need to come in?
4. How do I choose a dentist?
Imagine an office with over a dozen dentists. Mostly general dentists, but some specialists as well. Odds are that your needs could all be met all in one place. And odds are at least one of the dentists and hygienists will be a good fit for you.
5. What else is included to make my visit more comfortable?
Things like ceiling-mounted TVs and Wi-Fi won’t affect how your teeth are treated, but they are all still nice to have.
6. Do they know my dental plan?
Will they figure out what your plan covers before you have the work done? It is one thing for an office to say that they will collect from your insurance, but if you don’t know how much they are going to cover, you could still get hit with a large surprise if something is not covered as much as you hoped.