Privacy StatementOur Personal Information Procedures
On your behalf, our staff are trained in personal information protection, we review our information collection procedures and consent forms on an ongoing basis, and we ensure that any contractors we hire who might have access to your personal information also take steps to protect the privacy of your personal information.
At Deer Valley Dental Care, We have a privacy policy in place for patients and employees.
The Personal Information Protection Procedures below tells you how we fulfill the commitment to patients in our privacy at Deer Valley Dental Care.
The Personal Information We Collect and Share
We collect contact information, medical information and financial information about our patients. The reasons we collect this information are outlined on the Consent Form you sign at time of collection. The information is used and disclosed only for those purposes.
Contact Information is disclosed to third party health benefit providers and insurance companies with the consent of the patient, where the patient has submitted a claim for reimbursement or payment of all or part of the cost of dental treatment or has requested the dentist to submit a claim on the patient's behalf.
Patients' Medical Information is disclosed to third party health benefit providers and insurance companies, with the consent of the patient, where the patient has submitted a claim for reimbursement. Medical information is disclosed,with the consent of the patient, to other dentists and dental specialists, or to other health care professionals such as physicians.
Financial information is collected for payment processing purposes. It is not shared with third parties without your consent, unless permitted by law for outstanding bill collection purposes.
Protection of Your Personal Information In Our Records Our records containing your personal information are stored in a secure place.
Our electronic records are stored on hardware that is secure. Passwords are used on all of our computers. We take care to protect screen monitors from public viewing in the office.
Paper records are transferred outside our office in sealed envelopes by secure methods and with reputable carriers. Telephone discussions with patients in the office are carried our with sensitivity to protecting personal information. Electronic information is transferred in secure files, and made anonymous wherever possible.
We do not share your personal information outside our office for any marketing, promotional, publicity, educational or research purposes without your consent.
Our staff is trained to handle your information only through the protective measures outlined in our privacy procedures.
If we hire consultants or contractors who might have access to any of your personal information, we will take steps to ensure that the consultant or contractor takes steps to protect the privacy of your personal information.
Access to Your personal information
You can make a request to look at your personal information by asking the staff. We will attempt to help you understand the reasons we have the information that is in your record.
Your may request that we consider making changes to your personal information if it is not accurate, incomplete or not up to date. If you believe there is a mistake in your personal information, you may ask for consideration that it be changed.
If you request a copy of your record, we will provide it in a reasonable time. I we charge you for the cost of copying, we will let you know in advance what the cost will be.
Storage and destruction of personal information.
We are required by legislation and regulation to keep records containing personal information for specified periods of time. We keep your records a maximum of 10 years from your last service, even if you move form our office.
Our privacy protection partnership.
Privacy is a value. Privacy protection is a partnership. We hope you will support the culture of privacy protection we have built in our office. We have laid out our commitment to you. Here is how you can help.
1. Make sure the personal information you provide us is complete and accurate. 2. If you have questions or concerns about the purposes for collection, use, disclosure, sharing, storage or destruction of your personal information by us please bring them to our attention. 3. Please complete the required consent forms for our collection, use, disclosure, sharing, storage or destruction of your personal information. 4. If you disclose personal information to another source that may need to share it with us, e.g. your doctor, your employer, or your dental plan carrier, please complete the required consent forms presented by them to affect that authorized information exchange. 5. Please respect the privacy of other patients in our office when you are here. 6. Please respect the privacy of our staff in dealings with our office. 7. If you wish to see or change the personal information on your record other than for updating purposes, please make that request to our staff.
If you have a concern about your personal information that is not being resolved and wish to file a complaint, please do so in writing to us.
We can be reached in the following ways: Telephone: 403-271-6300 Email: info@deervalleydentalcare.com In writing: #30 1221 Canyon Meadows Drive SE, Calgary, AB, T2J 6G2
For more information about the Alberta Personal Information Protection Act (PIPA), or the Federal Personal Information Protection and Electronic Documents Act (PIPEDA), you may wish to visit the website of the Office of The Alberta Information and Privacy Commissioner at www.oipc.ab.ca/home , or the Office of the Privacy Commissioner of Canada at www.privcom.gc.ca
Deer Valley Dental Care Website Disclaimer & Copyright Infomation Deer Valley Dental Care Inc. (hereinafter "Deer Valley Dental Care") maintains this site (the "Site") for your personal education, information, communication and entertainment. Please feel free to browse the Site. You may download material displayed on the Site for noncommercial, personal use only provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, repost or use the content of the Site for public or commercial purposes, including the text, images, audio and video, without Deer Valley Dental Care's written permission. Your access to and use of the Site is also subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreements between you and Deer Valley Dental Care are superseded and of no force or effect. Terms and ConditionsYou should assume that everything you see or read on the Site is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Site without the written permission of Deer Valley Dental Care. Deer Valley Dental Care neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with Deer Valley Dental Care. While Deer Valley Dental Care uses reasonable efforts to include accurate and up-to-date information in the Site, Deer Valley Dental Care makes no warranties or representations as to its accuracy. Deer Valley Dental Care assumes no liability or responsibility for any errors or omissions in the content of the Site, including the accuracy, completeness, timeliness, reliability or availability of any information you receive as a result of your use of the site. Your use of and browsing in the Site are at your risk. Neither Deer Valley Dental Care nor any other party involved in creating, producing or delivering the Site is liable for any direct, incidental, consequential, indirect, special or punitive damages arising out of your access to, or use of, the Site. Without limiting the foregoing, everything on the Site and data available to you through the site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. Deer Valley Dental Care also assumes no responsibility, and shall not be liable, for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video or audio from the Site. Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, nonconfidential and non-proprietary. Anything you transmit or post may be used by Deer Valley Dental Care or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Deer Valley Dental Care is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information. Images of people or places displayed on the Site are either the property of, or used with permission by, Deer Valley Dental Care. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity and communications regulations and statutes. The trademarks, logos and service marks (collectively the "Trademarks") displayed on the Site are registered and unregistered Trademarks of Deer Valley Dental Care and others. Nothing contained on the Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of the Trademark owner. Your misuse of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that Deer Valley Dental Care will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution. Deer Valley Dental Care has not reviewed all the sites linked to the Site and is not responsible for the content of any other sites linked to the Site. Your linking to any other off-site pages or other sites is at your own risk, and is subject to these terms and conditions. Although Deer Valley Dental Care may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on the Site, Deer Valley Dental Care is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations, nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger or inaccuracy contained in any information within such locations on the Site. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any law. Deer Valley Dental Care will fully cooperate with any law enforcement authorities or court order requesting or directing Deer Valley Dental Care to disclose the identity of anyone posting any such information or materials. This Site may from time to time contain information relating to various medical, health and fitness conditions of people. This is for informational purposes only and is not meant to be a substitute for the advice provided by your own dental professional or other medical professional. You should not use the information contained herein for diagnosing a health problem or disease. You should always consult your own dental and medical advisors. Deer Valley Dental Care may at any time revise or delete the contents of the site, including these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound. Deer Valley Dental Care reserves the right to revoke your access to the site. These Terms and Conditions are the only understanding and agreement we have regarding your use of the Site. It supersedes all other communications or agreements we may have had prior to this Agreement. |